Technical Support:
We offer technical support aimed at solving problems related to the use and management
of workstations, servers and LAN.
Our technical support contracts envisage a fixed number of calls and working hours per year. Your
call will be answered within 24 hours and our expert will visit you within the next 24 hours.
We provide:
- configuration and installation of your computer; we offer professional and expert advice
for your purchase
- installation, configuration and management of local area networks, to share data and peripherals
- configuration and management of Windows NT/2000/2003 servers
Configuration of clients:
- support for common problems, such as: installation of personal computers and printers,
updating of peripherals drivers, hardware failures, configuration of adapters
- installation and configuration of ADSL connection to Internet
- installation and configuration of modems for access to the telephone line and to the Internet
- installation and configuration of network protocols required for using the Internet
- installation and configuration of browsers (Microsoft Internet Explorer, Mozilla)
- e-mail configuration at your Internet provider
LAN management:
- PC network connection
- configuration of network adapters to workstations
- installation and configuration of server and client protocols
- local web servers configuration for LAN navigation
- installation of local proxy server with extended cache for single gateway LAN to the
Internet and to the telephone line
|
|